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The unit was requested for return and further evaluation.Upon receipt, the device underwent bench testing, during which it was determined that the aed was unable to initiate a shock.During shock testing, the device generated an audio prompt stating "power on self test failed." further investigation identified a transistor had sustained damage attributed to the device experiencing a drop or significant impact.While the initial customer report was not considered mdr reportable at the time, the manufacturer's investigation identified a malfunction that could potentially result in a delay or failure to deliver therapy in a clinical situation.As such, this event is being reported in accordance with 21 cfr 803.50.
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