| Catalog Number |
PWFX30 |
| Medical Device Problem Codes |
Decrease in Suction (1146); Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
Urinary Tract Infection (2120)
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| Date of Event |
01/09/2026
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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It was reported that the authorized (b)(6) states pw has no suction-t/s with kit purchased less than a month ago and there was no suction at all.Pu# (b)(4) and ex order# (b)(4) were processed.Sent bio-hazard box.Used with female wicks.No additional information provided.Troubleshooting did not resolved the issue.(prepping and placement tips shared).Per follow up information received from customer via email on 09jan2025, it was reported that they called in the defective unit, we had been using the purewick machine for 2 years successfully.We changed the accessories as recently as (b)(6), but the unit stopped sucking in mid-(b)(6).The machine still turned on and made the soft buzzing noise it always made when it worked correctly.Their mom has had repeated utis recently, but they did not know if that is due to the machine malfunctioning.Their mom's name is (b)(6) and her dob is (b)(6) 1937.The product has already been packaged up for return and will be picked up tomorrow.
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the authorizer states pw has no suction-t/s with kit purchased less than a month ago and there was no suction at all.Pu# (b)(4) and ex order# (b)(4) were processed.Sent bio-hazard box.Used with female wicks.No additional information provided.Troubleshooting did not resolved the issue.(prepping and placement tips shared).Per follow up information received from customer via email on 09jan2025, it was reported that they called in the defective unit, we had been using the purewick machine for 2 years successfully.We changed the accessories as recently as november, but the unit stopped sucking in mid december.The machine still turned on and made the soft buzzing noise it always made when it worked correctly.Their mom has had repeated utis recently, but they did not know if that is due to the machine malfunctioning.The product has already been packaged up for return and will be picked up tomorrow.
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Additional Manufacturer Narrative
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The reported event was inconclusive because this investigation did not result in any additional findings and no sample was available for evaluation.The reported event is addressed within the labeling as it state: precautions: precautions: ¿ not recommended for patients who are: - agitated, combative, or uncooperative and might remove the purewick¿ female external catheter.- having frequent episodes of bowel incontinence without a fecal management system in place.- experiencing skin irritation or breakdown at the site.- experiencing moderate/heavy menstruation and cannot use a tampon.¿ do not use barrier cream on the perineum when using the purewick¿ female external catheter.Barrier cream may impede suction.¿ proceed with caution in patients who have undergone recent surgery of the external urogenital tract.¿ always assess skin for compromise and perform perineal care prior to placement of a new purewick¿ female external catheter.¿ maintain suction until the purewick¿ female external catheter is fully removed from the patient to avoid urine backflow.Recommendations: ¿ assess device placement and patient¿s skin at least every 2 hours.¿ replace the purewick¿ female external catheter every 8-12 hours or when soiled with feces or blood.¿ change suction tubing per hospital protocol or at least every thirty (30) days.The dhr review could not be performed without a lot number.No additional actions can be taken at this time.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Search Alerts/Recalls
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