| Catalog Number |
07K62-25 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/18/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer observed a falsely depressed architect tsh result for one female patient in her eighties who is not on any thyroid treatment when compared to another method.The following data was provided: patient architect results from (b)(6) 2025: tsh 3.16 uiu/ml other results = ft3 2.75 pg/ml ft4 2.10 ng/dl.Patient results from another method(cleia): tsh 7.10 uiu/ml other results = ft3 2.60 pg/ml ft4 0.97 ng/dl.No impact to patient management was reported.
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.See related report # 3005094123-2026-00038-00.
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Event or Problem Description
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The customer observed a falsely depressed architect tsh result for one female patient in her eighties who is not on any thyroid treatment when compared to another method.The following data was provided: patient architect results from (b)(6) 2025: tsh 3.16 uiu/ml other results = ft3 2.75 pg/ml ft4 2.10 ng/dl.Patient results from another method(cleia): tsh 7.10 uiu/ml other results = ft3 2.60 pg/ml ft4 0.97 ng/dl no impact to patient management was reported.
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Additional Manufacturer Narrative
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Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.A review of tracking and trending for the architect tsh reagent did not identify any trends related to the complaint issue.Additionally, no trends were identified for lot 77205ud00.Device history record review did not identify any non-conformances, potential non-conformances or deviations associated with the complaint lot numbers.The overall performance of the architect tsh reagent in the field was reviewed using data gathered from customers worldwide.The median population result for the complaint lot is within established limits, indicating that the lot is performing acceptably in the field.Labeling was reviewed and sufficiently addresses the customer¿s issue.Based on the investigation, no systemic issue or deficiency of the architect tsh reagent lot 77205ud00 was identified.
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Search Alerts/Recalls
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