| Model Number |
9735669 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/08/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H3, h6: no products have been returned to medtronic for analysis.Codes b17, c20, and d15 are applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Medtronic received information regarding a navigation system being used in an unknown procedure.It was reported that trace points were showing up above the head, and part of the nose was missing on the scan.Technical services (ts) recommended starting on the point of the nose that appeared on the scan.The site retraced with starting at that point and tracing on the forehead.The caller reported receiving a 2.1 accuracy but as not satisfied so ts recommended adding touch points to the outer and inner canthus.The site reported they first added two to the outer canthus and receiving an accuracy of over 5 but when added two more to the inner they received 2.1 and reported having some green accuracy zone.The caller reported they were comfortable and would verify known anatomical landmarks.There was no impact on patient outcome.It was unknown at this time if there was a delay.
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Event or Problem Description
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It was reported that medtronic imaging and navigation was aborted.When the issue occurred, the system was on the trace step in the software.There was a less than one hour surgical delay.Patient information was declined per the site.
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Additional Manufacturer Narrative
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H2: please see section b5 for additional information.H2: please see additional codes for added annex f codes.F1908 represents the under one hour delay in the procedure.F1906 represents the aborted navigation and imaging.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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H2: additional information was received and updated in section d10 and here in h11.Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9735736, version: 2.1.0, ubd: unknown, udi: unknown.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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It was reported that the issue occurred intra-operatively during a functional endoscopic sinus surgery (fess).The procedure was completed after navigation was aborted without navigation.
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Additional Manufacturer Narrative
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H2: additional information was received and updated in section b5.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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The medtronic representative (rep) notes the issue was likely caused by bad ct scans and user error.
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Additional Manufacturer Narrative
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H3, h6: a software analysis was initiated.However, the software evaluation found that a probable cause was unable to be determined as the logs/exams were not received.Codes b17, c19, d15 are applicable to this analysis.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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