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The device was returned to olympus for inspection.A root cause could not be identified.Based on past investigation results, the reported events are inferred to have occurred through the following mechanism: 1.Grasping section was closed without grasping anything while the output in seal & cut mode was activated, (this includes after tissue resection) causing the tissue pad to wear away.2.The non-insulated area of the grasping section and the probe came into contact due to wear of the tissue pad.3.The output in seal & cut was activated while the non-insulated area of the grasping section was in contact with the probe.As a result, a contact mark was developed, and it was causing a probe damage error.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor field performance for this device.
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