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Manufacturer's investigation conclusion: the reported damage to the modular cable could not be confirmed based on the provided information.A specific cause for the damage could not be conclusively determined through this evaluation.The serial number or other identifying information of the product was not reported and was not able to be determined during the investigation.The heartmate 3 left ventricular assist system (lvas) instructions for use (ifu) and the heartmate 3 lvas patient handbook are currently available.The current revisions of the ifu and patient handbook can be found on the eifu page of the abbott website.The patient handbook cautions the users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.Section 2 of the ifu explains that if it has been determined that damage has been detected in the modular cable, it should be replaced and provides instructions on how to do so.The ifu and patient handbook contain information on how to clean and care for the driveline.Section 6 of the ifu and section 4 of the patient handbook instruct the user to check the driveline daily for signs of damage, such as cuts, holes, or tears.The patient handbook also states, ¿call your hospital contact right away if the driveline is damaged (or might be damaged)." section 7 of the ifu and section 5 of the patient handbook provide additional instructions regarding driveline care in sub-sections entitled, "what not to do: driveline and cables".Furthermore, section 8 of the ifu and section 4 of the patient handbook instruct the user to clean exterior surfaces of the driveline cables with a damp, lint-free cloth and if more aggressive cleaning is needed, to use warm water and mild dish soap.No further information was provided.The manufacturer is closing the file on this event.
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