| Catalog Number |
0043610 |
| Medical Device Problem Codes |
Nonstandard Device (1420); Insufficient Device Problem Information (3190)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/20/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.All available udi information is being provided.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the advent health tampa was having issue with the jp round drains.They asked bd representative to contact them via email or cell.So, they can set a time for bd representative to come out and trouble shoot and support the team.No items are available to send back, unfortunately they were not saved.The team has been advised that other drains used in the future and deemed dysfunctional need to be saved.Since the items were not saved, there is no lot available, however, advised to see if all the lots in the bin are the same and provide that one.Typically, adventhealth process for items that have required a product feedback form is the product rep coordinates a time with the unit point person to trouble shoot and/or provide education and training if applicable.They asked bd representative to speak to make a decision on what would be best for the unit staff, patients, and surgeons.They were able to locate the drains in the bin and unfortunately due to the actual drain wrapper not saved, they cannot be totally certain which was used.They did, however found three different lot# ngkv2882, lot# ngjx0309, lot#ngjx6142.
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Event or Problem Description
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It was reported that a customer was having issue with the jp round drains.They asked a representative to contact them via email or cell so they can set a time for a representative to come out and trouble shoot and support the team.No items are available to send back, unfortunately they were not saved.The team has been advised that other drains used in the future and deemed dysfunctional need to be saved.Since the items were not saved, there is no lot available, however, advised to see if all the lots in the bin are the same and provide that one.Typically, they process items that have required a product feedback form if the product rep coordinates a time with the unit point person to trouble shoot and or provide education and training if applicable.They asked for a representative to speak with to make a decision on what would be best for the unit staff, patients, and surgeons.They were able to locate the drains in the bin and unfortunately due to the actual drain wrapper not being saved, they cannot be totally certain which was used.They did, however find three different lot ngkv2882, lot ngjx0309, and lot ngjx6142.
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Additional Manufacturer Narrative
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The reported event was inconclusive because this investigation did not result in any additional findings and no sample was available for evaluation.However, a failure mode was not chosen due to a lack of information.A labeling review was not performed due to a lack of information.A review of the device history record did not show any problems or conditions that would have contributed to the reported issue.No additional actions can be taken at this time.H11: sections a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Search Alerts/Recalls
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