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We are notifying you that we have received one complaint (b)(4) from our customer regarding your product.Spike loose or falls out.Material- 412143.Batch- ube657.No sample.(b)(4).Customer (b)(6)), epic care.When did the failure occur: during preparation.Reason of complaint: having issues with ref: (b)(4) onguard bag adaptor, where the spike is slipping off the bag and causing chemo spills and waste.Response expected by: customer; complaint receiver.Patient injury- no.Attached information- (b)(4) registration form customer complaint.
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