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Manufacturer's investigation conclusion: the reported event of external power interruptions to the mobile power unit was confirmed via the submitted log files.The controller event log file revealed multiple instances of disruptions to external power when connected to the mobile power unit (mpu).On 15jan2026, 5:50:07 - 5:50:08, 5:50:34 - 5:50:35, on 17jan2026, 2:49:51 - 2:49:51, on 22jan2026 4:55:34 - 4:55:40, and on 26jan2026, 7:10:45 - 7:10:51, low power hazard alarms were captured associated with a disruption to external power to the mobile power unit.On 17jan2026, 1:09:42 - 1:09:53 and on 21jan2026, 0:17:54 - 0:17:56, no external power alarms were captured also associated with a disruption to external power to the mobile power unit.Despite the alarms the pump operated within expected ranges.The backup battery supported the system without interruption.No other notable events were observed.The mobile power unit (b)(6) was not returned for analysis.The provided information indicated a v-lock connector was in use on the ac power cord at the time of the event, the ac power cord came loose from the wall outlet, the ac power cord did not come loose from the back of the unit, there were no environmental circumstances that would have impacted the ac power at the time of the event, and the mpu was not exchanged.Per the provided information, the root cause of the no external power event was determined to be due to the ac power cord coming loose from the wall outlet.The device history records were reviewed, and the records revealed no deviations from manufacturing and qa specifications.The current revision of the instructions for use (ifu) and patient handbook can be found on the eifu page of the abbott website.The heartmate 3 lvas ifu, rev.D, heartmate 3 patient handbook, rev.A are currently available.Section 7 of the ifu, entitled ¿alarms and troubleshooting¿, provides instructions on how to interpret and troubleshoot power cable disconnect, low voltage hazard, and no external power alarms.Section 3 of the ifu, entitled ¿powering the system¿, instructs the user to transfer from the mobile power unit (mpu) to another power source should there be a power failure.The system controller¿s backup battery will temporarily support the pump while transferring.The patient handbook cautions the users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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