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We are notifying you that we have received one complaint scar-(b)(4) cc-(b)(4) from our customer regarding your product.Spike port adaptor leakage; spike loose; material- 412143; batch- ube654; no sample; (b)(4) customer (b)(6), epic care; when did the failure occur: during preparation.Reason of complaint: having issues with ref: 412143 ongard bag adaptor, where the spike is slipping off the bag and causing chemo spills and waste.Response expected by: customer; complaint receiver.Recorded via- email.Patient injury- no.Attached information- (b)(4) registration form customer complaint.
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