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A video was provided by customer for the investigation of the failure mode reported.The customer reported complaint was confirmed since the video provided by customer showed a leak in the unit, however, it was not possible to identify the specific condition in the unit that may cause this failure mode.Without the return of a physical sample of this complaint, a comprehensive failure investigation cannot be performed, and a probable cause cannot be determined.If the product is returned, this complaint will be reopened for further investigation.A device history record (dhr) review was conducted which indicated all inspections were completed and no issues were noted during manufacture.
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