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Manufacturer's investigation conclusion: the reported of a damaged screw for the heartmate 3 system controller (serial number: (b)(6)) was confirmed via submitted photos.The submitted photos revealed a screw for the backup battery cover appeared to be broken.Log files were not submitted for review and product was not returned for testing.Per provided information the controller was exchanged, there was no delay in implant procedure, and the patient did not have any symptoms.The root cause of the reported event could not be conclusively determined through this analysis.A manufacturing analysis has been initiated to further investigate this issue.The device history records were reviewed and the records revealed no deviations from manufacturing and qa specifications.The current revision of the instructions for use (ifu) can be found on the eifu page of the abbott website.The abbott heartmate 3 ifu with heartmate touch, rev.B) and abbott heartmate 3 left ventricular assist system (lvas) patient handbook, rev.B) are currently available.Section 5 of the ifu provides instructions for installing the backup battery in the system controller.The patient handbook instructs the user to ¿call your hospital contact if you think that, for any reason, any portion of your equipment is not functioning as usual, is broken, or you are uncomfortable with the operation of the equipment.Your hospital contact can check the equipment and order replacements, if needed.Do not try to repair anything yourself.No further information was provided.The manufacturer is closing the file on this event.
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