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Product was received and evaluated.Visual findings observed the restraints appear normal, with no damage observed on the foam, straps, hook-and-loop (velcro) fasteners, or buckles.The straps were flat, with no indentation, creasing, or wrinkling typically associated with a strap that has been tied for an extended period.Evaluation found when the application instructions prescribed in the ifu were followed, the restraints did not exhibit slippage issue indicating the product is functional and will perform as intended.Based on the condition of the returned restraints and the results of the functional testing, it can be determined that the likely root cause of the reported patient escape is improper application.Specifically, the overhand knot may not have been tied in the excess strap material, and/or the male-clip strap may not have been twisted prior to engaging the buckle.Failure to follow these ifu-required steps could allow the strap to slip, enabling the patient to escape.The ifu application instructions state to attach the female end of the quick-release buckle (short strap) to the frame that moves with the patient, out of the patient¿s reach (do not attach to side rail or head/footboard).You may also wrap the connecting strap once around the frame to move the buckle out of the patient¿s reach.Secure by feeding the female end through the loop in the strap.Insert the male end of the connecting strap into the female end of the short strap.Listen for a snapping sound, pull firmly on straps to ensure a good connection.To limit unwanted adjustment, tie an overhand knot with the excess strap directly below the quick-release buckle.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented and acted upon as warranted.Manufacturer reference file: (b)(4).
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