| Catalog Number |
8065830077 |
| Medical Device Problem Codes |
Suction Problem (2170); Obstruction of Flow (2423)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/23/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A customer reported via health authority that after connecting the vit probe to device for testing, it was found that the head of the pneumatic tubing was not unobstructed (occluded) and could not be used.A new one was immediately replaced for the patient, delaying the patient's surgery without causing any other impact on the patient.
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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Corrected information provided in h.6.The manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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Additional information provided in h.6.And h.11.Because the product was not available for testing, the investigation could not verify the reported conditions or attempt to reproduce the failure.As a result, the assessment relied solely on customer-provided information, which was insufficient to establish a definitive cause or contributing factor.Receipt of complaint product or additional information pertinent to this complaint will result in re-evaluation of the complaint investigation.The investigation conducted a non-conformance review of the reported lot number.No deviation was identified that would have contributed to this event and all corresponding production release specifications defined in the device master record were met.Based on the evaluation of the information received, the investigation was unable to conclusively identify the root cause for the reported event as a product was not returned for evaluation.The root cause and its origin are inconclusive and further investigative, or manufacturing actions are not warranted at this time.No manufacturing-related deficiencies were found that potentially could have contributed to the complaint.No further investigative or manufacturing actions are warranted at this time due to the product not being returned to the manufacturing site for testing.The investigation did not identify any manufacturing deficiencies or process deviations associated with the reported lot.All production activities for this batch were performed in accordance with the approved device master record, and the corresponding release specifications were met.Receipt of additional relevant information or supporting materials will prompt a re-evaluation of the complaint investigation.Complaint data for all company products is reviewed monthly to monitor for adverse trends.During the last review, no adverse trends were observed for the reported product and event combination.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.No further action warranted at this time.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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