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Additional information provided in d.9., h.3., h.6.And h.11.The returned product was visually inspected and no obvious defects were observed that would have contributed to the reported event.Additionally, all connections were found to fit securely.A calibrated console was used to test the sample.The consoles could recognize the viscous fluid control (vfc) by illuminating green on the light emitting diode (led) ring.The vfc sample was filled with silicone oil per directions for use (dfu); in injection mode the plunger moved freely and met specifications.Extraction mode was then selected and the vfc could aspirate silicone oil into the barrel of the syringe; no anomalies were observed during this step.Pressure was stable during functional testing.The plunger in the syringe moved smoothly during operation.The investigation conducted a non-conformance review of the reported lot number.No deviation were identified that would have contributed to this event and all corresponding production release specifications defined in the device master record were met.Based on the evaluation of the information and materials received, the investigation was unable to identify the root cause or origin of the reported event as the product functioned per specifications.Additionally, no manufacturing-related deficiencies were found that potentially could have contributed to the complaint.Based on the evaluation of the information and materials received, the investigation was unable to identify the root cause or origin of the reported event.Additionally, no manufacturing-related deficiencies were found that potentially could have contributed to the complaint, therefore no action will be taken for this occurrence.Complaint data for all company products is reviewed monthly to monitor for adverse trends.During the last review, no adverse trends were observed for the reported product and event combination.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.No further action warranted at this time.The manufacturer internal reference number is: (b)(4).
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