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| Catalog Number |
242137 |
| Medical Device Problem Codes |
Break (1069); Scratched Material (3020)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/01/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that prior to an unspecified surgical procedure it was observed that the 4k c-mnt scp, 4.0, 30, 167, mitek scope device was cracked.During in-house engineering evaluation it was determined that the device was broken (2+ pieces: chipped/shaved/delaminated).This event did not occur during a surgical procedure.There were no reported adverse consequences to the patient.No additional information could be provided.
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Additional Manufacturer Narrative
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This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.H11 additional narrative: investigational summary: the complaint device was received at the service center and evaluated.During the service evaluation the following defects were identified: other damages caused by customer outer tube damaged, needle scratched outer tube damaged, distal tip distal tip damaged dings/ scratched/nicks illumination distal tip fiber damaged optical system, optical components broken lenses in optical system distal cover glass/negative damaged chipped cosmetic issue scratches/dents engraving/identification datamatrix code level a labeling: illegible etch, visual: deformed/bent, broken (2+ pieces): chipped/shaved/delaminated, visual: scratched/nicked.Per service reports, this complaint was confirmed.The defective parts need to be replaced to resolve the issues.Based on the investigation findings, the potential root cause is traced to faulty parts.It has been determined that no corrective and/or preventative action is proposed and there is no indication that a design or manufacturing issue has caused the reported complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.
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Additional Manufacturer Narrative
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This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.H11 additional narrative: upon further investigation it was determined that the device evaluation required an update.Investigation summary the complaint device was received at the service center and evaluated.During the service evaluation the following defects were identified: repair level 3 major repair - other damages caused by customer - outer tube damaged, needle scratched - outer tube damaged, distal tip distal tip damaged dings/ scratched/nicks - illumination distal tip fiber damaged - optical system, optical components broken lenses in optical system distal cover glass/negative damaged chipped - cosmetic issue scratches/dents - engraving/identification datamatrix code level a labeling : illegible etch, visual : deformed/bent, broken (2+ pieces) : chipped/shaved/delaminated, visual : scratched/nicked per service report, this complaint was confirmed.The housing, optical, tube and label were replaced to resolve the issues.After repair, the device was found to be working according to the specifications.Based on the investigation findings, the potential root cause is traced to faulty parts.It has been determined that no corrective and/or preventative action is proposed and there is no indication that a design or manufacturing issue has caused the reported complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.
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Search Alerts/Recalls
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