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Manufacturer's ref# (b)(4).Manufacturer's investigation: technical investigation concluded: device history record review have been completed.No deviation or changes were found during manufacturing of the device.Clinical conclusion: it is reported that user experienced an alleged allergic reaction.The user has been wearing the hearing aids since the (b)(6) 2026 and the date of the incident was reported on the 26th of january 2026.In the past the user also experienced a reaction when the user started wearing new dental prothesis, at this time she experienced watery eyes and a feeling of a closed throat.With the hearing aids she is experiencing a similar reaction, but the specific symptoms related to the hearing aids is has not been reported.The skin reaction has been confirmed by doctor but it is unknown if any medication has been prescribed.In the past when the user used medication she was "bothered by it" and it didn't help.According to the doctor the reaction is related to hydroxyethyl methacrylate and nickel sulphate allergy.However, the hcp later reported that neither hydroxyethyl methacrylate nor nickel sulphate are contained in any of the listed parts (receivers, domes, and sportslocks).Hearing aids are designed to have skin contact with the end user, the materials used in the hearing aids are biocompatible and a biological evaluated according to biological evaluation procedure.A generic material list has been provided.Materials used in gn hearing products.Clinical conclusion on the case is that the allergic reaction is most likely not caused by the use of hearing aids, as neither hydroxyethyl methacrylate nor nickel sulfate is used in the relevant receivers, domes, or sportslocks.However, based on the available information - including the doctor's observation of allergy in the ears - it cannot be ruled out that the hearing aids may have contributed to the reaction.Risk assessment: risks related to skin irritation / similar such symptoms as well as in conjunction with existing medical conditions are considered in the risk analysis, mitigated and communicated to the user.This risk is deemed to be acceptable manufacturer's investigation is final.This is a combined (initial and final) report.
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