| Catalog Number |
07027249190 |
| Medical Device Problem Codes |
Incorrect, Inadequate or Imprecise Result or Readings (1535); High Test Results (2457); Low Test Results (2458); Output Problem (3005); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/20/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e 801 module serial number was (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys estradiol iii results for 2 samples from the cobas e 801 module.Sample 1 initial result was <0.6 pmol/l.The repeat result using the same analyzer was 480 pmol/l.The repeat results from another e801 analyzer were 14.9 pmol/l, 14.3 pmol/l, 11010 pmol/l, and 24013 pmol/l.Sample 2 initial result was 2559 pmol/l.The repeat results from another e801 analyzer were 11010 pmol/l, 11010 pmol/l, 11010 pmol/l, and 25168 pmol/l.
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Additional Manufacturer Narrative
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The investigation was unable to determine a specific root cause.The analyzer alarm trace contained "sample short", "reagent probe", and "sample foam" alarms on the day of the event.Based on these alarms, pre-analytical handling issues at the customer site could not be excluded.Correct pre-analytic sample handling is within the customer's responsibility.There is no evidence to suggest a malfunction of the device.
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Search Alerts/Recalls
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