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Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.A review of tracking and trending data identified an increase in complaints for the alinity i free t4 assay as well as an increase in complaint activity for reagent lot 82597ud00.However, testing was performed utilizing retained kits of lot 82597ud00 and noted that all testing passed, indicating the reagent lots are performing as expected.Device history review did not identify any nonconformances, potential nonconformances or deviations associated with the complaint assay and complaint issue.Labeling was reviewed and found to adequately address the issue.Per the limitations of the procedure section of the package insert, results should be used in conjunction with other data, e.G., symptoms, results of other thyroid tests, clinical impressions, etc.If the free t4 results are inconsistent with clinical evidence, additional testing is suggested to confirm the result.Based on the investigation, no systemic issue or deficiency of the alinity i free t4 assay, lot 82597ud00 was identified.
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