| Model Number |
1.86 |
| Medical Device Problem Code |
Communication or Transmission Problem (2896)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/16/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This issue was escalated to the nova connectivity support team and r&d.After troubleshooting the transmission problems, an issue with the customer's network settings was identified and resolved.The meter system was performing as intended.Technical support confirmed that all their meters were connecting and transferring results properly after the changes were made.No further action is recommended at this time.Nova biomedical will continue to monitor for this or similar events.
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Event or Problem Description
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Customer is reporting that they're seeing delays in results being sent from thier nova statstrip 1.86 connectivity meters to their qml middleware.Although there were no direct allegations of delays in treatment due to this issue, the potential for such delays exists for issues of this nature.
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Search Alerts/Recalls
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