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On 26-jan-2026, it was reported by a sales representative via (b)(4) that a qty.4 of ar-300b burr attachments were broken.No further details were provided, and additional information has been requested.Additional information provided 29-jan-2026: it was further reported that the issue with the burr was that it no longer functioned properly and impacted other parts of the system.The issue was discovered during use with no patient harm reported.Additional information provided 05-feb-2026: it was reported that the ar-300b burrs were breaking off inside the handpieces, and the tips were overheating.
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