| Model Number |
L100 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/01/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that this cardiac resynchronization therapy pacemaker (crt-p) reverted into safety mode.This device was confirmed to be in safety mode and device replacement was recommended.No adverse patient effects were reported.This crt-p remains in service.
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Additional Manufacturer Narrative
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Follow up report 1 (device evaluation): the complaint device was not returned to boston scientific; therefore, product analysis could not be performed.Conclusion code was updated to "cause not established" because the reason for the alleged observation(s) could not be determined.Product record reviews did not identify a product quality issue and analysis of available information did not identify a specific complaint cause.A review of the device history record (dhr) was performed.The review of the dhr identified that there were no process related non-conformances, scrap, or rework performed during the production that could explain the event.The reviews ensure each device meets specification prior to release for use.There is no indication the device manufacturing process contributed to the reported complaint.A risk review was completed and confirmed that the event of device displays error message was defined in the risk documentation.This event type has been accounted for during product risk analysis to support acceptable risk benefit for the product.Review of labeling determined that the complaint situation was listed in the manual.There was no indication in the complaint that the product was not used in accordance to labeling.The manual was unlikely to be the cause of the reported complaint; translation, wording, or graphics does not require further review.At this point, it can be concluded that unknown factors most probably contributed to the event.
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Event or Problem Description
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It was reported that this cardiac resynchronization therapy pacemaker (crt-p) reverted into safety mode.This device was confirmed to be in safety mode and device replacement was recommended.No adverse patient effects were reported.This crt-p remains in service.
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Search Alerts/Recalls
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