| Catalog Number |
PWFX30 |
| Medical Device Problem Code |
Patient Device Interaction Problem (4001)
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| Health Effect - Clinical Codes |
Burning Sensation (2146); Skin Inflammation/ Irritation (4545)
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| Date of Event |
02/02/2026
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the customer stated that only has burning with the pw wick; refusing to consult doctor.Has burning in clitoris area.Advised could be a uti/yeast infection.Claiming she never has those and will try some meds.No medical intervention was provided.It's unclear if lot number was requested.
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Additional Manufacturer Narrative
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The reported event was inconclusive because this investigation did not result in any additional findings and no sample was available for evaluation.The reported event is addressed within the labeling as it state: maintenance: replace the purewick¿ female external catheter at least every 8 to12 hours or if soiled with feces or blood.Always assess skin for compromise and perform perineal care prior to placement of a new purewick¿ female external catheter.Warnings: to avoid potential skin injury, never push or pull the purewick¿ female external catheter against the skin during placement or removal.Never insert the purewick¿ female external catheter into vagina, anal canal, or other body cavities.Discontinue use if an allergic reaction occurs.Precautions: not recommended for patients who are: agitated, combative, or uncooperative and might remove the purewick¿ female external catheter.Having frequent episodes of bowel incontinence without a fecal management system in place.Experiencing skin irritation or breakdown at the site.Experiencing moderate/heavy menstruation and cannot use a tampon.A dhr could not be performed since no lot number was provided.No additional actions can be taken at this time.Correction: f, h.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the customer stated that only has burning with the pw wick; refusing to consult doctor.Has burning in clitoris area.Advised could be a uti/yeast infection.Claiming she never has those and will try some meds.No medical intervention was provided.It's unclear if lot number was requested.Per customer via email on 11feb2026 it was reported that all it was, was some irritating and burning at her private after using the pure which for a couple weeks.Now we are just using it for bed time and she's been fine.
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Event or Problem Description
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It was reported that the customer stated that only has burning with the pw wick; refusing to consult doctor.Has burning in clitoris area.Advised could be a uti/yeast infection.Claiming she never has those and will try some meds.No medical intervention was provided.It's unclear if lot number was requested.Per customer via email on 11feb2026 it was reported that all it was, was some irritating and burning at her private after using the pure which for a couple weeks.Now we are just using it for bed time and she's been fine.
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Additional Manufacturer Narrative
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The reported event was inconclusive because this investigation did not result in any additional findings and no sample was available for evaluation.The reported event is addressed within the labeling as it state: maintenance: replace the purewick¿ female external catheter at least every 8-12 hours or if soiled with feces or blood.Always assess skin for compromise and perform perineal care prior to placement of a new purewick¿ female external catheter.Warnings: to avoid potential skin injury, never push or pull the purewick¿ female external catheter against the skin during placement or removal.Never insert the purewick¿ female external catheter into vagina, anal canal, or other body cavities.Discontinue use if an allergic reaction occurs.Precautions: not recommended for patients who are: agitated, combative, or uncooperative and might remove the purewick¿ female external catheter.Having frequent episodes of bowel incontinence without a fecal management system in place.Experiencing skin irritation or breakdown at the site.Experiencing moderate/heavy menstruation and cannot use a tampon.A dhr could not be performed since no lot number was provided.No additional actions can be taken at this time.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Search Alerts/Recalls
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