| Model Number |
475006-10 |
| Medical Device Problem Code |
Break (1069)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
01/14/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An investigation is pending to determine the cause of this reported event.An rma was issued to the customer requesting to have the intuitive surgical, inc.(isi) device returned.Additional information is being gathered to determine the contribution of the device to the customer reported issue.
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Event or Problem Description
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It was reported that the customer experienced a cracked shaft.The customer reported event has no report of patient injury.
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Additional Manufacturer Narrative
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An investigation was completed to determine the cause of this reported event.Intuitive surgical, inc.(isi) did receive a da vinci product to perform failure analysis.The force feedback instrument was analyzed and found to have a cracked main tube.The complaint was confirmed by failure analysis, which indicates that the device may have contributed to the customer reported issue.The probable root cause is attributed to damage during use, which may result from an accidental drop of the instrument or inadvertent collisions with other instruments.Excessive side loading on the instrument can also cause the main tube wall to collapse inwards leading to cracking.This issue can be resolved by using an alternate instrument to complete the procedure.
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Event or Problem Description
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Refer to h11 for follow-up information.
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Search Alerts/Recalls
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