|
H3: the customer has indicated the complaint sample is not available to be returned to viant for evaluation.Additional information has been requested for the event regarding the alleged failure and patient outcome.Once the complaint sample is received, it will be investigated and a follow-up medwatch 3500a emdr will be submitted.G2: complaint information provided by distributor, depuy synthes.
|
|
B4, b5, g3: additional information received from the sales representative stating, "there was no pain caused by this handle and it was removed from service".Event desciption corrected as there was no consequences or impact to patient, i.E.No apparent adverse event.H2: the complaint sample was not returned to viant for evaluation.Thus, the reported event is non-verifiable.However, surgical instruments are susceptible to wear and tear, and therefore should be checked for defects before use.The ifu sent with this device today, man-004011 rev b, states the following.· offset cup impactors are hand-held, re-usable surgical instruments.· anticipated useful life offset cup impactor: 600 use cycles, · end of life is determined by wear and damage due to intended use, · visually inspect for damage and wear.If the instrument is damaged and worn, it is considered at the end of its life and should be discarded, · check hinged instruments for smooth movement, · when the udi carrier(s) is no longer readable, the instrument is to be discarded, · viant devices should only be used by qualified personnel fully trained in the use of the surgical instruments and the relevant surgical procedures, · do not modify viant instruments in any way and handle with care at all times.Surface scratches can increase wear and the risk of corrosion, · manual surgical instruments have a limited life-span which is determined by wear or damage due to repeated intended use.When a surgical instrument reaches the end of its functional life, clean the instrument of any and all biomaterial/biohazards and safely discard the instrument in accordance with applicable laws and regulations.The device history records (dhr) were reviewed and found no related manufacturing deviations or anomalies that would have contributed to the reported event.This device has experienced approximately 4.0 years of use.The viant risk management files were reviewed to ensure the reported failure mode (or similar) is captured and assessed.The review revealed there are similar failure modes identified and mitigated to the lowest possible risk region.In conclusion, the reported event is non-verifiable as the complaint sample was not received by viant for evaluation.If the complaint sample is received by viant, it will be evaluated and the complaint record will be updated accordingly.No further investigation with regard to this complaint is required at this time.Viant will continue to monitor for trends.H6: corrected health effect - clinical code, health effect - impact code, medical device problem code, and updated type of investigation, investigation findings, & conclusions codes.Based on this the new information, the complaint is no longer considered a reportable adverse event as device did not cause or contribute to a death or serious injury and would not be likely to cause or contribute to a death or serious injury if the malfunction were to recur.
|