| Model Number |
100 |
| Medical Device Problem Code |
Visual Prompts will not Clear (2281)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/20/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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During shift check, the customer reported that the autopulse platform (sn (b)(6) displayed user advisory (ua) 07 (discrepancy between load 1 and load 2 too large) error message.No patient involvement.
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Additional Manufacturer Narrative
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Zoll has received the autopulse platform for investigation.A follow-up report will be submitted when the investigation has been completed.
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Additional Manufacturer Narrative
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The reported complaint that the autopulse platform (sn (b)(6) displayed user advisory (ua) 07 (discrepancy between load 1 and load 2 too large) error message was confirmed during functional testing.The root cause of the ua07 was due to a failure of both single point load cells.The platform failed initial functional testing due to the ua07 displayed upon powering up the platform; thus, confirming the reported complaint.Both load cells need to be replaced to remedy the reported complaint.Waiting for customer approval for repair.Historical complaints were reviewed for service information related to the reported complaint, and there were no similar complaints reported for autopulse platform with serial number (b)(6).
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Search Alerts/Recalls
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