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The customer reported that during an emergency care patient procedure, using a glidescope core 2m quickconnect (qc) cable, the image on the connected glidescope core 15-inch monitor turned white on three occasions.Initially, a glidescope spectrum single-use qc eco mac s3 was connected, providing the necessary view for intubation, but the monitor screen turned white.The same issue occurred upon connecting another glidescope spectrum single-use qc eco mac 3.When a glidescope spectrum single-use qc eco mac s4 was connected, the problem persisted.Ultimately, the intubation was successfully completed by connecting a fourth glidescope spectrum single-use qc eco mac s4.No delay in the procedure or harm to the patient was reported.
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