| Model Number |
2120 |
| Medical Device Problem Code |
Failure to Sense (1559)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/11/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that pump cassette was locked and there was a latched error.The event had occurred during testing.Evaluation of the returned device confirmed the reported issue and identified a faulty latch/lock flex sensor.
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Additional Manufacturer Narrative
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One pump was returned for analysis in used condition.Visual inspection showed the pump was in used condition.Service history identified the complaint was not related to a previous service of the device within the review period.Review of the event history log showed high alarm displayed: cassette locked but not latched.Functional testing confirmed the reported issue.The latch lock, latch lever, and latch sensor will all be replaced when the parts are available.
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Search Alerts/Recalls
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