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The complaint couldn't be confirmed, since the device was not returned for evaluation and no other evidence was provided.The investigation revealed the following: device inspection was not possible because the affected device was not returned for investigation.Review of the image showed that the instrument is in a well-used condition, with scratches, dents, and deformation.For a more in-depth investigation and detailed statement, we need to receive the product back.The investigation revealed the following: a device inspection was not possible since the affected device was not returned for investigation.An inspection of the image has shown that the instrument is in a well-used condition, with scratched dents and deformation.For a more in-depth investigation and a detailed statement, we need to receive the product back.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required currently.A review of the labeling did not indicate any abnormalities.No indications of material, manufacturing, or design-related problems were found during the investigation.More detailed information about the complaint event must be available to determine the root cause of the complaint event.If the device is returned or if any additional information is provided, the investigation will be reassessed.
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