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Updated fields: b4, g3, g6, h2, h6 (medical device ¿ problem, type of investigation, investigation findings, investigation conclusions), h11.A getinge field service engineer (fse) was dispatched to evaluate the unit.The fse reported that they discussed the issue with the customer, extracted the logs and sent it to factory for review.It was concluded that the logs do not indicate any technical faults.No service action was required, all testing and calibrations were carried out and passed.Device passed the performance and safety checks according to factory specifications.
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