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The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction centrifuge bowl leak/break.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot p308 was conducted.There were no non-conformances related to the complaint.This lot met all release requirements.A review of kit lot p308 shows no trends.Trends were reviewed for complaint category, centrifuge bowl leak/break.No trends were detected for this complaint category.The assessment is based on the information available at the time of investigation.No product was returned for investigation; therefore, it could not be determined if the product met specification based solely on the information provided by the customer.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted.A therakos field service engineer was dispatched to perform instrument service as a result of the complaint.A review of the service details verified the reported complaint; however, no contributing factors for the reported complaint were identified.No further action is required at this time.This investigation is now complete.Pqc-001513.N.S.(b)(6) 2026.
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