| Model Number |
DEX500S13 |
| Medical Device Problem Code |
Degraded (1153)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/05/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A dreamstation auto cpap device was returned to a third-party service center in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.During the evaluation of the device at the third-party service center, the device was visually inspected and foam particles were observed inside the assembly.Additionally, dust/dirt was found inside the device, and the device was scrapped.
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Additional Manufacturer Narrative
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The capa process identified complaints not being created for quality issues found during third party servicing.Based on a review of records impacted by the identified issue, it was determined that this record needed to be corrected and is now being submitted accordingly.
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Additional Manufacturer Narrative
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The following correction has been updated in this report.During the evaluation of the device, the service center internally/ externally inspected the device and no foam particles had been observed.No death, serious harm or injury was reported.Analysis of past events do not indicate an adverse event has occurred due to the reported allegation or would be likely to occur, if the product allegation was to recur.In addition, a review of the risk file indicates the potential for a serious adverse event occurring as a result of this incident is unlikely.This event is not reportable under fda 21 cfr part 803 as it does not meet the criteria for a death, serious injury and/or reportable product malfunction.
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Search Alerts/Recalls
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