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The biomedical engineer (bme) reported that the multi-gas unit was giving an external device failure error.No patient harm was reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.Additional device information: the following field(s) contains no information (ni), as attempts to obtain information were made, but not provided.D10 concomitant medical device.Attempt #1: 02/10/2025 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #2: 02/12/2025 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #3: 02/16/2026 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Bedside monitor.Model: ni.Sn: ni.
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The biomedical engineer (bme) reported that the multi-gas unit was giving an external device failure error.No patient harm was reported.Investigation conclusion: the complaint device was returned to nihon kohden for evaluation and repair.During testing, the reported issue was duplicated, and the cause of the issue was determined to be a pump that had failed after 31,722 hours of use.After replacement of the malfunctioning component, the device performed to manufacturer's specifications.Additional device information: the following field(s) contains no information (ni), as attempts to obtain information were made, but not provided.D10 concomitant medical device.Bedside monitor: model: ni.Sn: ni.Additional information: b4.Date of this report, g3.Date received by manufacturer, g6.Type of report, h2.If follow-up, what type? h3.Device evaluated by manufacturer, h6.Event problem and evaluation codes, h11.Additional manufacturer narrative.
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