| Model Number |
CU-192R |
| Medical Device Problem Codes |
Communication or Transmission Problem (2896); Output Problem (3005); Wireless Communication Problem (3283); No Tactile Prompts/Feedback (4024)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/28/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The biomedical engineer (bme) reported that the touchscreen and mouse on the g9 monitor were not working.They also reported that the device gave a "comm loss" error message.No patient harm was reported.
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Additional Manufacturer Narrative
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The biomedical engineer (bme) reported that the touchscreen and mouse on the g9 monitor were not working.They also reported that the device gave a "comm loss" error message.No patient harm was reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event or Problem Description
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The biomedical engineer (bme) reported that the touchscreen and mouse on the g9 monitor were not working.They also reported that the device gave a "comm loss" error message.No patient harm was reported.
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Additional Manufacturer Narrative
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Details of complaint: the biomedical engineer (bme) reported that the touchscreen and mouse on the g9 monitor were not working.They also reported that the device gave a "comm loss" error message.No patient harm was reported.Investigation summary: the g9 monitor will not be returned to nihon kohden (nk) for evaluation.As such, the complaint could not be confirmed, and a root cause could not be determined.Nk will continue to monitor and trend.The following field contains no information (ni), as attempts to obtain the information were made, but not provided: d10 attempt # 1: 01/28/2026 emailed the customer via microsoft outlook for the information in the ni list above: the customer replied, stating that the requested information cannot be provided.
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Search Alerts/Recalls
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