| Model Number |
BI70002000 |
| Medical Device Problem Codes |
Poor Quality Image (1408); Incorrect, Inadequate or Imprecise Result or Readings (1535); Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/16/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Medtronic received information regarding an imaging system being used for a sacroiliac and thoracolumbar procedure.It was reported that the image had black-and-white inaccuracies.It occurred intra operatively and patient present at time of event.Troubleshooting performed that the representative had the distributor reboot the system upon calling into technical support.Recommendations included adjusting brightness/contrast settings, checking rad/gain calibrations, and performing a reboot.While on the phone, the representative reported that the issue was resolved after a second reboot.The team has requested an field service engineer checkout.Additional information received stating that there was less than an hour delay to the case.No reported impact to the patient.
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Additional Manufacturer Narrative
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H3, h6: no parts have been received by the manufacturer for evaluation.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Additional information stating that medtronic representative (rep) had contract set to 100.It was user error.
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Additional Manufacturer Narrative
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Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: m021083c001, version #: 4.2.1 updated section a and b5.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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Additional review of the event and/or additional information received shows that there is no information to reasonably suggest that the device in this report may have caused or contributed to a death or serious injury or that the device in this report has malfunctioned.Therefore, this event did not and does not meet the reporting requirements in 21 cfr 803.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Upon further review the event does not meet the reporting criteria.
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Search Alerts/Recalls
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