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It was reported by the user site that prior to a 3dimensions patient exam on (b)(6) 2026, a broken bolt on the rotational worm gear was discovered and the vertical travel assembly (vta) needed to be replaced.No user injuries were reported.A hologic field service engineer (fse) was dispatched to investigate the device and observed that a vertical travel assembly (vta) bolt was rotating in the back of the vta assembly.The fse disassembled the device and installed a new vta assembly.The fse performed multiple device calibrations including vta motion, geometry, tube, x-ray alignment, and life field alignment calibrations.No further information is currently available.
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