| Model Number |
DE562S |
| Medical Device Problem Code |
Degraded (1153)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/29/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The capa process identified complaints not being created for quality issues found during third party servicing.Based on a review of records impacted by the identified issue, it was determined that this record needed to be corrected and is now being submitted accordingly.
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Event or Problem Description
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A remstar auto a-flex device was returned to a third-party service center in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.During the evaluation of the device at the third-party service center, the device was visually inspected and observed deteriorated foam.Additionally, dust/dirt was found inside the device, and the device was scrapped.
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Additional Manufacturer Narrative
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A remstar auto a-flex device was previously returned to a third-party service center in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.During the evaluation of the device at the third-party service center, the device was visually inspected and observed deteriorated foam.Additionally, dust/dirt was found inside the device, and the device was scrapped.Based on the information available at this time of investigation, it has been determined that there is no evidence of foam particles or that the device malfunctioned in a manner that would be likely to cause or contribute to death or serious injury if it were to reoccur.There was no serious patient harm or injury associated with this device and no increased risk to the intended user.Based on the information available, it is a non-reportable complaint.
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Search Alerts/Recalls
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