| Catalog Number |
8065990941 |
| Medical Device Problem Code |
Unexpected Therapeutic Results (1631)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
01/29/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H.3., h.6.: investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event or Problem Description
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A non-healthcare professional reported that flap was sticky and incomplete flap was centrally cut in the right eye of a patient during refractive surgery.
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Additional Manufacturer Narrative
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Additional information provided in b.5., d.9., h.3., h.6., and h.11.A review of the device history record traceable to the reported serial number indicates that the product was processed and released according to the product¿s acceptance criteria.A review of the technical service onsite showed no abnormalities that could have contributed to this event: the device was successfully verified prior and after the day of event.Most recent onsite visit from field service engineer performed and signed service installation record.The device meets specification as per signed service installation record.After the event the system was inspected by the local field service engineer.No issues were discovered during the inspection and all values were within specification.Field service engineer performed and signed service installation record.System meets specification as per service installation record.The review of logfile for the day of treatment shows all laser system functions were within specifications.The vacuum check, the energy check and the ablation check were performed successfully without issues.The reported treatment could be identified in the logfile.The treatment of the patient's right eye was finished successfully without any issue.No relevant deviation between planned and performed energy is detectable for the reported treatment.The user operated within the recommended energy settings.Review of the logfiles for the treatment day shows no relevant warning or error messages.No technical root cause could be identified.The system was working within specification.No complaint-related product is expected to return for investigation.Root cause could be determined as external, patient condition related (patient moved).The manufacturer internal reference number is: (b)(4).
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Event or Problem Description
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A non-healthcare professional reported that the surgeon tried to lift the flap, but it was sticky and unable to lift the flap which resulted in an incomplete flap in the right eye of the patient during refractive surgery.The procedure was aborted in the right eye of the patient.Additionally no suction loss and medical intervention reported.
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Search Alerts/Recalls
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