| Model Number |
380614-13 |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/03/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during a da vinci-assisted surgical procedure, a nurse contacted technical support to report an issue that the patient side manipulator (psm) 1 cannula mount was defective and could not secure the cannula properly.The site continued the procedure using psm 2 and psm 3.No known impact or patient consequence was reported.
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Additional Manufacturer Narrative
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An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.Fse observed that the cannula mount was damaged, and they replaced a new one to resolve the reported issue.The system was tested and verified as ready for use.Isi did not receive a da vinci product involved with this complaint to perform failure analysis.The probable root cause could not be definitively established using the fse servicing details.
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Search Alerts/Recalls
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