| Model Number |
1067716 |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
Vertigo (2134)
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Section b3: as the day of the event is unknown, the event date is estimated as february of 2026.Without a product return, no product evaluation is able to be conducted.Current information is insufficient to permit a valid conclusion about the cause of this event.If additional information is obtained that adds value to the relevant content of this report and/or a conclusion can be drawn, a follow up report will be sent.The device is used for treatment.
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Event or Problem Description
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The sales rep advised that the patient has discontinued use of the unit per her doctor due to ear ringing and vertigo issues.The patient was called but could not leave a message as the mailbox was full.No new product was shipped to the patient.
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Event or Problem Description
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The sales rep advised that the patient has discontinued use of the unit per her doctor due to ear ringing and vertigo issues.The patient was called but could not leave a message as the mailbox was full.No new product was shipped to the patient.
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Additional Manufacturer Narrative
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Additional information -b4: date of this report, h6: evaluation codes.Corrected data - d3: manufacturer email address, g1: contact office email address.This follow-up report is being submitted to relay additional and corrected information.The device was not returned to ebi for evaluation.The reported event was unable to be confirmed due to limited information received from the customer.The device history record was reviewed, and no discrepancies related to the reported event were found.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.The device is used for treatment.Ebi will continue to monitor trends.
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Search Alerts/Recalls
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