| Catalog Number |
08496633190 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/09/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e 801 analytical unit serial number was (b)(6).Sample material from the patient was requested for investigation.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys anti-tshr results from the cobas e 801 analytical unit.The customer suspected an interference.The patient's results have been significantly elevated and do not match the patient's clinical presentation.One anti-tshr result of 25.50 iu/l was provided.
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Additional Manufacturer Narrative
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Sample material from the patient was not provided for investigaiton.The customer sent the sample to another laboratory with an independent method, which confirmed the positive result (34.6 iu/l), which confirmed the customer's result.The investigation excluded a general reagent problem.No product problem found.
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Search Alerts/Recalls
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