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PHILIPS ULTRASOUND, INC EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEM; SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC
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| Model Number |
989605386721 |
| Medical Device Problem Code |
Unintended System Motion (1430)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/02/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the swivel mechanism of the epiq 7c ultrasound system¿s control panel did not lock properly while transporting the unit within the user facility.The failure occurred outside of clinical use, and no patient or user was harmed as a result of the issue.The philips service engineer cleaned and reseated the bushing to repair the system.A thorough investigation was performed to identify the root cause of the reported issue.The engineering team determined the failure was caused by a hardware issue in the articulating arm latching mechanism, preventing the locking solenoid from fully engaging.The system has returned to service with no similar issues reported.
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