| Model Number |
11278VS |
| Medical Device Problem Codes |
No Display/Image (1183); Optical Problem (3001)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that "no image, distal rubber cover is leaky".No negative impact in state of health reported.
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Additional Manufacturer Narrative
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The device in question was returned to manufacturer.This information is reflected in section d9.The evaluation is anticipated, but not yet begun.The investigation will be performed by a designated karl storz employee.The event is filed under internal karl storz complaint id: (b)(4).
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Additional Manufacturer Narrative
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Accordingly, we would like to give a summary of our results regarding the reported issue.The evaluation results: the error described by the customer " no image" was confirmed.The reason for the image failure at the customer was liquid that had penetrated the housing.This affected the electronics so that no image was output.Based on these observations, the reported failures "no image" can be attributed to improper maintenance and handling.No further corrective actions are recommended currently.The above conducted investigations did not reveal a root cause related to the labelling, the device or its history.All production related quality checks were passed, and no non-conformities were identified in the devices manufacturing records.The labelling was found to contain adequate instructions and warnings.The complaint history did not reveal any pickup in similar complaints, no trend was identified.The event is filed under internal karl storz complaint id: (b)(4).
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Search Alerts/Recalls
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