| Model Number |
TP101 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
|
Serious Injury
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Additional Manufacturer Narrative
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The device will be forwarded to the manufacturing site for investigation.Should relevant additional information / investigation results become available, a supplemental medwatch report will be submitted unsolicited.This event is filed under internal complaint id (b)(4).
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Event or Problem Description
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It was reported that "getting menu temporarily unavailable message continuously, ethernet port damaged".No negative impact in state of health reported.However, they were not able to finish the procedure.
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Additional Manufacturer Narrative
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Customer confirmed that they will not be returning the device to us.We therefore can no longer ship the device to the manufacturing site for further evaluation.Should relevant additional information / investigation results become available, a supplemental medwatch report will be submitted unsolicited.This event is filed under internal complaint id (b)(4).
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Search Alerts/Recalls
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