Was returned wrong device for analysis, it does not match the sticker and lot.Complaint history and product history records were reviewed for lot #0031103, and documentation indicated the product met release criteria.The root cause has not been identified.Should the device be returned, an investigation will be completed, and a supplemental report will be submitted after the investigation.
Event or Problem Description
The implant was removed during implant placement day on (b)(6) 2025.Observed during the event: implant boll top broke.The malfunction did not cause or contribute to a death or serious injury.No patient operative or post-operative complications reported.Was returned wrong device for analysis, it does not match the sticker and lot.