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The device has not been returned to date and photographic evidence was not provided.Therefore, the reported event can not be verified.If the device is returned at a later date, the investigation may be updated and reanalyzed.The manufacturing documents from the device history record have been reviewed with special attention to the manufacturing and inspection of the product.The product released for distribution was found to have met all specifications prior to shipment.A two-year lot history review was conducted and found a total of 2 devices for this lot number and failure mode.A two-year review of complaint history revealed there has been a total of 326 reports, regarding (b)(4) devices, for this device family and failure mode.During this same time frame (b)(4) devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be 0.0002.Per the instructions for use, the user is advised the following: sterility guaranteed unless package has been opened, broken, or damaged.Inspect and test each device before each use.We will continue to monitor per regulatory requirements to help ensure patient safety.
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During incoming inspection, the distributor rejected this device, 138114a, for an insufficient heatseal.There was no contact with the patient as this was found during incoming inspection.This report is being raised due to the reported malfunction with potential for injury upon reoccurrence.
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