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A 77-year-old male patient experienced cardiac arrest.Upon application of the nxt platform (sn (b)(6)), a yellow warning triangle indicator appeared immediately after power-on, and the device subsequently shut down.The patient's status information was requested but the customer did not provide a response.Following the incident, it was observed that the pin securing the nxt band to the platform was not properly attached to the left-side spool.Additionally, the left-side spool was rotated out of alignment compared to the spool on the right side.Attempts to return the spool to its correct ready position were unsuccessful.
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For g4: pma/510(k): premarket submission number not available/not released.The customer's complaint that the autopulse nxt platform (sn (b)(6)) flashed a yellow warning triangle indicator was confirmed based on an archive data review and functional testing.The likely root cause of the reported complaint was the dislodged spring pins from the winch drive pulley.The archive data indicated fault 1073 (fault_motor_stalled_home), confirming the reported complaint.This fault indicates that the motor stalled and could not return to the home position.Preliminary functional testing could not be performed because the right- and left-side band slot attachments were not in the home position.Upon opening the bottom enclosures, it was observed that the spring pins on both the right- and left-hand winch drive pulleys were dislodged from their positions.This caused them to strike the screw bosses of the enclosures, preventing the motor from returning to the home position.As a result, the platform subsequently shut down.It displayed the yellow triangle alert indicator due to fault 1073, which indicates the motor stalled and could not return to the home position.The top and bottom enclosures were replaced to remedy the damage.The spring pins were reseated in their proper positions.Retaining compound was applied to both winch shafts in accordance with the manufacturing rework instructions for the pin walk modification.The platform was tested using a medium zoll torso fixture (mztf) with a known-good nxt battery until it was fully discharged, without fault or error.Following the service, the autopulse nxt platform passed the run-in and final tests without fault or error.Historical complaints were reviewed for service information related to the reported complaint, and there was no previous history of complaints reported for the autopulse nxt platform with sn (b)(6).
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