| Catalog Number |
09793194001 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/11/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas c 303 analytical unit serial number was (b)(6).The investigation is ongoing.
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Event or Problem Description
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We received an allegation about discrepant results for 1 patient sample tested with bil-d gen.2 assay on cobas c 303 analytical unit.The original sample was used to run 2 different accession numbers (sample 1 and sample 2).Sample 1: initial result: 0.379 mg/dl (accompanied by a data flag).1st repeat result: 2.79 mg/dl (accompanied by a data flag).2nd repeat result: 5.30 mg/dl (accompanied by a data flag).Sample 2: initial result: 0.374 mg/dl (accompanied by a data flag).1st repeat result: 5.8 mg/dl (accompanied by a data flag).2nd repeat result: 5.52 mg/dl (accompanied by a data flag).The initial results were generated using a dilution factor of 1:50 ordered by the customer.The physician questioned the initial results as they did not match the patient's clinical status, prompting the repeat of sample 1 and sample 2.Reportedly, the repeat results of 5.30 mg/dl and 5.52 mg/dl were reported outside the laboratory.
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Search Alerts/Recalls
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