MAUDE Adverse Event Report: NATUS MEDICAL INCORPORATED NT821731C, EDS 3, GEN LL, NO CATHETER

Model Number	NT821731C
Medical Device Problem Code	Break (1069)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	02/19/2026
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
Initial report ref to natus complaint# (b)(4).(b)(4) rev 13 risk analysis spreadsheet - eds 3 external drainage system.Hazard 4.36 - stopcock valve unable to turn / rotate and/or handle breakage.Effect (harm): delay in patient treatment, over / under drainage of csf and infection.Residual risk: medium.The hazards identified have been reduced as far as possible, and the benefit of use of the entire product outweighs the risks identified.Reference to capa005781.Further investigation to be carried out.
Event or Problem Description
Nt821731c - evd stopcock break.It was the stopcock at the transducer site.No harm to patient.
Additional Manufacturer Narrative
Follow up report 001 ref to natus complaint# (b)(4).Sterile date of product: (b)(6) 2025.Device history record review: unit has passed all the required tests.No manufacturing defects or non-conformances observed.A review of (b)(4) medical device hazard analysis (rev 13), identifies the hazard situation as "4.36 - stopcock valve unable to turn or rotate".The risk level is considered moderate.Based on complaint of "stopcock broke." this determination is based on the information received from the customer.Related to capa005781.Root cause/failure investigation: this case had a drainage system with a damaged system stopcock.The stopcock was broken at the lever which is used to turn the stopcock into a closed or open position.The system stopcock material exhibited significant deformation.The breakage of the components indicates that the user turned the stopcocks with excessive torque possibly with a tool instead of by hand.Another possible indication could be that the client used aggressive cleaning agents that degrade the polycarbonate material.The drip chamber stopcock was broken at the wall.There was a buildup of dried blood/bodily fluids at the drip chamber stopcock.Assessment of whether bodily fluid exposure created an increased resistance during stopcock manipulation was conducted.The stopcock exhibited an elevated rotational resistance relative to baseline performance observed in new units.Section "warnings" on page 3 of the eds 3 system ifu (sd208650001rev e) gives details on handling the eds 3 system such as finger tightening components and not using external tools.Failure mode: confirmed / stopcock breakage during use.
Event or Problem Description
Nt821731c - evd stopcock break.It was the stopcock at the transducer site.No harm to patient.

• Brand Name: NT821731C, EDS 3, GEN LL, NO CATHETER
• Common Device Name: NT821731C, EDS 3, GEN LL, NO CATHETER
• Manufacturer (Section D): NATUS MEDICAL INCORPORATED; 5955 pacific center boulevard; san diego CA 92121
• Manufacturer Contact: 5955 pacific center boulevard; san diego, CA 92121
• MDR Report Key: 24581267
• Report Number: 2023988-2026-00034
• Device Sequence Number: 18422215
• Product Code: JXG
• UDI-Device Identifier: 00382830050555
• UDI-Public: 00382830050555
• Combination Product (Y/N): N
• Initial Reporter Country: US
• PMA/510(K) Number: K162437
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Serviced by Third Party (Y/N): Unknown
• Reporter Type: Manufacturer
• Report Source: Health Professional
• Initial Reporter Occupation: Other
• Type of Report: Initial,Followup
• Report Date (Section B): 04/25/2026

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Model Number: NT821731C
• Device Catalogue Number: NT821731C
• Device Lot Number: 118001157058
• Was Device Available for Evaluation?: Device Returned to Manufacturer
• Is the Reporter a Health Professional?: No
• Type of Report(Section G): Follow-Up
• Initial Date Received by Manufacturer: 02/20/2026
• Supplement Date Received by Manufacturer: Not provided
• Initial Report FDA Received Date: 03/12/2026
• Supplement Report FDA Received Date: 04/25/2026
• Was Device Evaluated by Manufacturer? (Y/N): Yes
• Date Device Manufactured: 08/06/2025
• Is the Device Labeled for Single Use? (Y/N): Yes
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Patient Sequence Number: 1
• Patient Age: 41 YR
• Patient Sex: Male