| Catalog Number |
8065751761 |
| Medical Device Problem Code |
Excessive Heating (4030)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A healthcare professional reported that an ophthalmic handpiece got heated.Procedure details and patient impact were not reported.Additional information has been requested but is not available at the time of this report.
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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Additional information is provided in sections h.6 and h.11.A non-conformance-based review of the serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for complaints reported against this serial number was performed.A potentially relevant complaint was found and reviewed as part of this investigation.The complaint was determined to not be relevant to this investigation.The product under investigation is not a serviceable device.Therefore, a service record review was not performed.There was no sample received at the manufacturing site for testing; therefore, the customer reported event cannot be confirmed.Based on the information obtained, the root cause of the reported event is inconclusive.The root cause of the reported event is inconclusive.Therefore, no further actions will be pursued at this time.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.Receipt of complaint sample or additional information pertinent to this complaint will result in re-evaluation of the complaint investigation.Similar event data was collected for the associated reported events.Quality assurance will continue to perform periodic monitoring for evidence of adverse trending and take further action as appropriate.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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